Professional Remodelers Organization

Entries from May 2009

National News: Universal Design, Green Remodeling Have Joint Appeal to Baby Boomers

May 27, 2009 · Leave a Comment

From ReNews, NAHB Remodelers

A remodeling project that combines universal design and green remodeling can be a strong seller in today’s weakened market, particularly with baby boomers “coming of age,” according to Mike Vowels, of Stewardship Remodeling in Seattle.

Vowels sees a strong link between the two remodeling concepts because both involve consumers planning for their futures and incorporating sustainability in a home.

But Vowels also cautions that designing the remodeling solution offered to potential clients has to be “seamless and invisible,” or consumers won’t find it appealing.

“You need to be careful when presenting the subject of ‘aging-in-place’ to prospective clients because some people are uncomfortable with the language,” Vowel says. “People don’t want to envision themselves getting old or becoming less capable.”

Instead of using the term, “roll-in shower,” for example, Vowels talks to his prospects about curb-less European showers. Instead of ramps, he discusses step-less grade changes leading to the front entrance or back patio.

Vowels markets and sells universal design and green remodeling as a total home remodeling solution rather than as two compatible concepts.

“You wouldn’t recognize the differences if you didn’t point them out,” he says. “You have to be able to demonstrate that the remodeled home would have all these tasteful changes without anyone being aware that anything is different or out of the ordinary. None of the changes should look temporary, generic or institutional.”

The most effective way to accomplish such a seamless remodel, Vowels says, is to anticipate future needs, plan accordingly and integrate the universal design and green solutions.

“It’s about how smart your house can be,” says Vowels. For example, a design that plans for future changes can include stacked closets that are properly sized so that they can be converted into an elevator shaft later, if needed. Such pre-planning meets the home owner’s needs now and their changing needs in the future.

The approach makes the whole remodeling project much more marketable and easier to sell because there are more features and benefits to sell — and because they work together, he says.

“Unlike a carton of milk or a steak, the function, safety and comfort of your home should not have an expiration date on it,” Vowels says.

  • Economic Sustainability — An energy-efficient home will have lower operating costs (e.g., utilities) and coupled with universal design, the home will be more marketable to a broader population. Long term, a home with green features and universal design is a good investment.
  • Environmental Sustainability — A home incorporating universal design is remodeled to anticipate the transitions linked to aging. This lessens the need for ad hoc changes in the future that are age related and less seamless.
  • Social Sustainability — A home incorporating universal design provides visitability for people of varied abilities and enables home owners — and sometimes whole families — to stay in their same home (aging-in-place) and continue living in their same community.

The overall combination of benefits that result from combining universal design and green remodeling into one seamless remodeling solution is helping Vowels differentiate his company from his competition.

“We’re trying to distinguish ourselves on universal design by showing the attractive side of a very prudent choice for our customers to consider,” Vowels says.

The Stewardship Remodeling Web site, www.universalandgreen.com, and all the company’s marketing materials help focus its branding and reinforce the reason to integrate the two remodeling concepts.

Universal design and green remodeling, Vowels says, answer the current and future needs of prospective home owners by creating a finished product that is timeless in its use, contributes positively to the environment and is sustainable.

Categories: Business Matters · Green · National News
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May PRO Luncheon

May 20, 2009 · Leave a Comment

Thank you to our sponsor Genesis Home Technologies for hosting our luncheon today!

Networking

Sponsor

Brainstorming

Sponsors Genesis

Categories: Luncheons
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20 Questions With Angela Todd

May 18, 2009 · Leave a Comment

AngelaAngela Todd’s vibrant red hair, impeccable taste in clothing, Midwestern drawl and perky personality make her as unique and memorable as the rooms she styles.

This professional designer has deep roots in all things artistic and has a passion for life and beautiful spaces. Consequently, in 2006 she started Angela Todd Designs, a full-service design firm dedicated to incorporating clients’ personal style and treasures into their spaces.

While relatively new to the HBA, Todd’s made the most of her year with the association by joining the Professional Remodelers Organization, PRO Marketing Committee, PRO Steering Committee and the Communications Committee and helping out at the Ultimate Open House by staging and styling homes with the Interior Design Society of Portland, where she serves as Vice President Elect. She’s a consistent fixture at HBA events and is quick to flash a smile, tell a joke and leave you feeling more upbeat about the world in no time flat, making her a welcome addition to any group she joins.

A regular contributor on KXL’s Around the House with Handyman Bob during her segment, “The Design Angle,” Angela is also a regular blogger on her site and guest blogger for the Interior Design Society of Portland, Home Gain, and The Society of Decorating Professionals.

In her free time, Todd enjoys weekends in wine country and on Oregon coast, spending time on the water and in her garden, and relaxing with those she loves. Her pride and joy are her two darling dogs, a golden retriever named Kashmir and a sheltie named Sadie Sue.

Business Basics

Education: I got my bachelor’s from the University of Minnesota and then attended a private design school.

How’d You Get Started: I started my career in marketing and sales. It was a great foundation for running a successful business. When I stopped liking what I did for a living, I knew it was time to follow my dream of designing interiors.

Secrets to Success: As a designer, I listen first and then speak. As a business partner, I work to connect people and share opportunities.

Measuring Success: I measure success by my personal happiness.  To me, being happy is the secret to success in all of life.

Business Mentors or Heroes: I love my mentors – so many have influenced me! My father is a great entrepreneur and taught me the value of building strong relationships with people and business partners. I also have great respect for successful business women like Brandy Marsh from Area Floors who is a great partner and coach for me.  Additionally, I have learned tons from the remodelers and builders I work with, including Mitch and Arlene Stanley from Stanley Home Renovation and Design.

Making the Call

Business Decision You’re Most Proud Of: Giving up my “golden handcuffs” and finding the courage to go back to school and start my own design business.

One You’d Like to Have Back:  When I first started my business, I spent most of my time in leads groups. After about a year of weekly meetings and passing many referrals, I realized nothing was back coming to me. After that I started focusing my networking to homogeneous groups like the HBA. It has made a huge difference in growing my business.

Principals I Use For Big Decisions: Do what feels right.  Be honest and direct when you need to but always with kindness. And I always talk through big decisions with mentors. They keep me grounded and focused.

The Best Business Advice You’ve Received:  Do what you are most passionate about and the money will follow.

Where I’ve Been, Where I am Going

What I Learned From My First Job: I worked for my Dad and knew I had a burning desire to grow and run my own business someday. Dad said, “There are three kinds of people in life. Those who make things happen, those who let things happen, and those that wonder what happened. Decide who you are Angela.”

First “Career” Job: I worked in marketing and branding at a hearing health care start up.  It relocated me to Portland.

As a Kid, I Wanted to Be: A designer, a business owner, a writer or a professional singer.  I am fortunate to have done all four.

If I Weren’t Doing This, I’d Be: Living a life I didn’t intend.

Insider Information

People Would Be Surprised to Know:  I was a lead singer for a wedding and event band in Portland for eight years.

If I Could Work For Free For Any Cause/Charity, It Would Be: I would create special spaces for children and families who are dealing with tough times, poverty or illness.

Famous Words I wished I’d Said:  “If you help enough people get what they want, you will get what you want.” – Zig Ziglar

I Need More Time on Weekends For: Hiking, boating, spending time with family and friends and taking the occasional afternoon nap.

Categories: Associates Corner · Member Highlights
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Social Media: Twitter

May 14, 2009 · Leave a Comment

By Kevin Curry, Command Consulting part 2 of a 3 part series. Also see Facebook/LinkedIn and Blogging.

Last month we talked about how blogging can help your company tell its story and promote itself. But is it possible to actually promote your company in 140 characters or less?

Microblogging. Group texting. CB radio for texting. All of those phrases have been used to try and describe what Twitter is and how it works. The best way to understand it, though, is to try it out. Because there are many different ways to “use” Twitter for your business or personally. Here are the basics:

  • Twitter allows you to send 140 character long messages to people that “Follow” you.
  • At the most basic, Twitter asks “What are you doing now?”
  • You can also Follow other people’s Twitter alerts (called Tweets).
  • You can post links to websites, videos and photos posted online.
  • On the Twitter site, you can search by terms to see what others are saying on a particular topic, and to find people with similar interests to Follow.
  • Your Twitter alerts can be set-up to automatically update your Facebook status and to post on the sidebar of your blog.
  • Tweets can be sent via the Twitter site or by connecting your cell phone to Twitter and texting alerts. You can also have your alerts delivered to your phone via text message.

How do business people use Twitter to promote themselves and their work? First, it is used to alert people of new products, sales, new blog posts, awards and accomplishments. Second, many use it in a hybrid personal/corporate manner to help build their brand by giving followers an inside look at their life and activities.

Tony Hsieh, CEO of Zappos.com, is a prime example of this latter use. While some companies, like Home Depot, Nike and GM, Twitter only about sales, offers and the like, Hsieh Twitters about what he is doing. Take St. Patrick’s Day, Hsieh was leaving the SXSW Conference and posted the following, “At Austin airport. Thought about pinching TSA for not wearing green today but decided I really wasn’t in the mood to go to jail.”

Certainly not about Zappos.com, but Hsieh’s open tweeting has led to a legion of followers and pulled the veil back on the life of one of America’s most successful CEO’s. When a quarter of a million people follow you on Twitter, you’re doing something interesting. And like blogging, Zappos.com encourages their employees to tweet as well.

Kevin York at Art4orm is using Twitter as part of an integrated social media strategy to promote the website NewHomeSales.com. “Twitter is used to educate buyers and post news events about the home building industry,” York says. “Our goal is to reach out to anyone looking for a new home in Oregon and Washington.”

For the curious, the best way to figure Twitter out is to do it. Sign on to Twitter.com and start an account. If you’re still nervous, check out the step-by-step “how to” from Zappos.com CEO Hsieh at http://twitter.zappos.com/start.

Kevin Curry is a partner in Command Consulting. You can follow his online social media in these places: Twitter: twitter.com/KevinCurry; Blog: www.CommandOregon.com

Twitter Tips and Tactics

  • Give people quality information in addition to personal musings. Send links to articles, blogs or videos you found interesting and tell them why they should read them.
  • Decide your level of involvement in Twitter. It can be confusing and consuming at first, so give it time to figure out how it works for you.
  • Twitter is a great way to get news alerts. Most news organizations have Twitter feeds. The Oregonian, for example, has four feeds, News Updates (twitter.com/Oregonian), Politics (twitter.com/OregonianPol ), Sports (twitter.com/OregonianSports), Entertainment (twitter.com/OregonianEnt), and Business (twitter.com/OregonianBiz).
  • “Push” your Twitter updates to other social media, like having them update your Facebook status or post to the sidebar of your blog. See www.LyonFilms.com/blog for an example of the latter.
  • Categories: Business Matters
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    Remodeling Market Shows Signs Of Recovery

    May 14, 2009 · Leave a Comment

    The residential remodeling market showed signs of improvement during the first quarter of 2009 with significant growth in all indicators, according to the latest National Association of Home Builders’ (NAHB) Remodeling Market Index (RMI). The current market conditions measure rose to 34.5 from 25.5 in the fourth quarter of 2008. Future expectations jumped to 30 from a historic low of 18.6 the previous quarter.
     
    The RMI measures remodeler perceptions of market demand for current and future residential remodeling projects. Any number over 50 indicates that the majority of remodelers view market conditions as improving. The RMI has been running below 50 since the final quarter of 2005, following decreasing remodeling expenditures since that time.
     
    “Remodelers are starting to receive more calls for bids and requests for proposals, although getting customers to sign for a job continues to remain a challenge,” said NAHB Remodelers Chairman Greg Miedema, CGR, CGB, CAPS, CGP, a remodeler from Tucson, Ariz. “While the size of the jobs is smaller, remodelers are optimistic about this uptick in market activity.”
     
    The index component for national market conditions for major additions and alterations increased to 32.7 from 19.4 in the fourth quarter of 2008, while minor additions improved to 39.1 from 31.5. Maintenance and repair remained also climbed, to 30.4 from 23.6.
     
    Measures for future expectations showed healthy growth during the first quarter, with the component for calls for bids rising to 34.2 from 20.6. The backlog of remodeling jobs component climbed to 28.5 from 18.4, and appointments for proposals jumped to 35.3 from 19.1. Finally, the component that measures the amount of work committed for the next three months rose to 21.8 from 16.4.
     
    “Remodelers say things are looking up from the doldrums of the fourth quarter,” said NAHB Chief Economist David Crowe. “While conditions remain below average and are down slightly from this time last year, the gains over the last quarter, and improvement in market expectations suggest a spark to the start of recovery in the remodeling market.”

    Categories: Business Matters
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    Federal Stimulus Scam

    May 13, 2009 · Leave a Comment

    The CCB has been alerted to a possible scam related to the federal stimulus dollars that’s directed at contractors. It involves calls being made to contractors claiming that the contractor is pre-qualified to receive stimulus checks.  You can also go to http://www.oregon.gov/recovery/ for more information.

    Categories: Business Matters
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    New Name Helps Remodelers Celebrate National Remodeling Month

    May 7, 2009 · 1 Comment

    Earlier this spring, Tom Foreman, a reporter from Anderson Cooper’s show on CNN, did a segment on the so-called winners and losers in the current economy. Manufacturing and restaurants, Foreman found, weren’t doing so hot.

    But the wine industry was. And so was one other sector: home remodeling.

    “That is what he’d been hearing all over the country,” says Mitch Stanley, CGP, CGR, CKD, CBD, president of Stanley Home Renovation & Design and one of the remodelers that Foreman spoke with for the piece. “Remodeling and home renovation are on track to hold their own this year. It may not be a big banner year like 2006, but we’ll certainly see some progress.”

    Indeed, some slivers of optimism have already begun to cut through this year’s economic fog. Stanley and other remodelers point to a healthy uptick in business as a direct result of this year’s Spring Home & Garden Show and the Tour of Remodeled Homes. May is National Home Remodeling Month, which always sheds some new light on the industry. And the 2008-09 Remodeling Cost vs. Value report listed Portland as one of the hottest markets for remodeling thanks to a healthy rate of return on investment.

    On top of all that, the HBA’s Remodelers Council has embarked on a transformation — starting with a new name, the Professional Remodelers Organization — that will ultimately establish the group as the preeminent home remodelers organization in the Portland Metro Area.

    What’s in a name?
    Prompted in part by a name change at the national level two years ago, the Remodelers Council launched an analysis to size up where the organization had been and where it needed to go to better serve members and the general public.

    Step one: finding the new name.

    “They wanted a name that really told a better story about who they are and their mission,” says Jim Beriault, a marketing and public relations specialist who worked with the council on its new strategy. “The general consensus was that Remodelers Council didn’t have the wherewithal to tell the story.”

    Hallie Gentry, manager of the Remodelers Council, says the name also wasn’t very recognizable and it never came up very prominently in web searches. That has resulted in a lot of media and public attention going not to the council but to a competing organization, the Oregon Remodelers Association.

    The new name, however, will likely change all that. For starters, its initials alone, PRO, catch the eye. In addition, the name lets people know that members are professionals, the best of the best. And it also plainly lays out that PRO is a solid organization, not a council.

    “PRO tells a story and you immediately get a sense of the organization,” Beriault says. “Rather than a lessening statement, it’s a positive, building statement.”

    Along with the name change will come a new web site — www.hbapro.org — expanded services and educational offerings for members, a media push this month, and a new logo that ties closely to that of the HBA’s. The latter is intended to show how the HBA and PRO are intertwined and how they work in tandem to support the homebuilding and remodeling industries together.

    Support system
    “We have tremendous support from the executive staff at the HBA,” says Stanley, current chair of PRO. “Dave Nielsen is one of the biggest cheerleaders and supports the remodeling industry in a really big way.”

    In addition, the HBA advocates for its remodeler members via its government affairs work, its support of improving standards for all contractors and its backing of institutions like the Northwest College of Construction.

    Lane Cooper, president of COOPER Designbuilders Inc., has been an HBA member for years and part of the Remodelers Council for the past few. He agrees that the HBA is out there working for remodelers and homebuilders alike.

    “Everybody who I’ve me on staff or within the remodelers organization has been very, very professional and dedicated to the best of all the members,” he says. “Being associated with it sets my company apart, and being associated with other like-minded professionals is very valuable to me.”

    Building up
    Cooper has found his association with the HBA even more valuable with the state of the economy at present. While not overly busy, Cooper says remodeling business has picked up thanks to this year’s Tour of Remodeled Homes. He is seeing a change in projects lately though.

    “I’d say the average project is about half the size of what we were seeing about a year-and-a-half ago,” he says. “I just think for those who are remodeling there’s not as much money in their house to pull from.”

    That said, there are good loans out there for those who qualify, and Cooper says lower prices on commodities and a hearty supply of labor has allowed his firm to offer better discounts to customers.

    Stanley says the potential work he’s been looking at lately is actually fairly substantial: a $50,000 master bathroom, a $200,000 kitchen addition and even a $400,000 family room, kitchen and master bathroom suite.

    “I think what that says is that there are definitely people out there who are mindful of the economy, but they have good, steady jobs, good equity in their houses and they’ve been thinking about doing these projects for a while,” he says. “There have been little snippets of good news here and there, so they’re thinking maybe the world’s not going to end.”

    There’s been some other good news for the entire remodeling industry of late as well. Congressional economists are projecting that some $6 billion in remodeling work will be undertaken by the end of 2010 purely as a result of federal tax credits for energy-efficient home improvement projects included in the recent economic stimulus package.

    The National Association of Home Builders also predicts that the remodeling industry will grow 33 percent in the next 10 years, with 130 million homes in need of maintenance, upgrades, repairs and adjustments. And finally, current remodeling expenditures in the country are more than $225 billion; by 2016 they’re estimated to climb to $322 billion.

    With such predictions, the remodeling industry is likely to thrive for many years to come.

    Categories: Business Matters

    Amount Spent on Home Improvements

    May 7, 2009 · 1 Comment

    According to the National Association of Realtors….

    • Prior to making a home purchase, buyers often plan to make various home improvements once the purchase is completed.
    • The typical buyer spent $4,350 on home improvement projects within the first three months of their home purchase.
    • Repeat buyers typically spend more than first-time home buyers ($5,330 compared to $3,070).
    • Twenty-eight percent of first-time buyers spent less than $1,000 on home improvement projects.
    • Buyers who purchased new homes typically spend slightly more than those who purchased previously owned homes.
    • Home buyers who plan to stay in their home for one year or less spent the most money on home improvement projects within the first three months ($5,830).

    Categories: Business Matters
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    PRO Gear Available for Order

    May 5, 2009 · Leave a Comment

    prologo_color4If you are interested in ordering a logo’ed name tag, shirt, vehicle graphics or extra window clings, click here to download an order form. Please fax completed forms to the HBA at 503-684-0588. Orders received before noon on Wednesday, May 13 will be ready for the May 20th PRO Luncheon at Genesis Home Technologies.

    Categories: Uncategorized

    HBA’s Efforts Protect and Help Remodelers: Advocacy strength unmatched in Portland and Oregon

    May 4, 2009 · Leave a Comment

    When it comes to legislation, regulation and public policy issues that impact the remodeling industry, no association in Oregon is stronger and more productive than the Home Builders Association. We work to promote the professionalism of the building industry – new construction and remodeling – and have been doing it longer than anyone else in the state.

    In fact, six years before a smaller Oregon remodeling association was even formed, HBA worked with the state legislature to create the Construction Contractors Board (CCB), a proactive step at that time to establish licensing and push for professionalism in the industry. An HBA member was the first CCB Chair, and now, 38 years later, an HBA member is currently serving in that same position and guiding CCB’s efforts to maintain and increase excellence in the industry through continuing education requirements for all licensed contractors.

    The list of issues that HBA, at our local and state level, has engaged in that help remodelers is long and important. Tree codes, design review, green building policy, allowable setbacks, environmental standards, permitting delays, low voltage regulations, and building codes are just a few of the areas that HBA handles – not just in 37 jurisdictions across the metro Portland region, but with the support of OHBA and local HBAs across the state, in every jurisdiction statewide and at the state legislature.

    A great example of what the HBA does for remodelers was our influence in creating the Portland Field Issuance Remodel (FIR) program. Spearheaded by members of the HBA’s Professional Remodeler’s Organization (PRO), the FIR program allows inspectors to issue permits for many remodeling projects in the field.  This program is a model the OHBA and other organizations are pushing throughout Oregon.

    Another benefit to remodelers is our well respected Government Affairs staff.  No other remodeling association, or construction association for that matter, can boast two staff members fully committed to local affairs (Portland Metropolitan Area), two more professional lobbyists in Salem and many more throughout the state via our local HBA Associations.  No other association has close to the financial ability to fight unfair or illegal jurisdictional actions than the HBA does (a Legal Fund approaching $500,000, and growing).

    Here are some recent examples of items the HBA is currently working on that directly affect the remodeling industry:

    State Level

    Creating Remodeling Incentives: OHBA spearheaded a statewide effort to promote energy efficiency and green building. HB2626 would provide additional funding from state, private (investment dollars) and federal sources for weatherization of homes and other energy efficient remodels.  If passed, this bill would create a large number of job opportunities for remodelers throughout Oregon.

    Pushing for Remodeling Tax Credits: HB3095 would provide a tax credit for residential and commercial remodeling. Along with HB 2626, these are the only two bills currently moving through the legislative process which actually create jobs in the short-term. This is worth noting since both refer to remodeling and were crafted in part by the OHBA.

    Fighting Small Business Taxes: The state legislature has its designs on increased fees and taxes for just about anything right now that could help out its $4.4 billion deficit. Chief among these are corporate minimum tax increases, which are likely to increase significantly. The OHBA is fighting on behalf of the entire industry to minimize the impact of new taxes and fees on homebuilding and remodeling.

    Local Level

    Securing Permit and Fee Extensions: The HBA is working with several jurisdictions to secure permit extensions, which would help members avoid additional fees for permits that have not been picked up prior to their expiration dates. This effort was born out of a request from remodelers who were running into job cancellations midway through completion due to a lack of continued funding. Several local jurisdictions have agreed to honor expired permits as long as no code changes have occurred during the expiration period.

    Pushing for Freezes on Fee Increases: The HBA asked all jurisdictions to take a break from increasing fees for inspections and services during this economic period. The response thus far has been fairly encouraging, with most increases only occurring on SDC’s (typically not a remodeling cost).

    Better Together

    While there are obviously differences between new construction and remodeling, both in practice and in business operation, there are also a lot of common areas. Most of the companies in both sectors are small businesses and entrepreneurs, share similar concerns, and have a common passion for building homes.

    One of the benefits of the HBA is that it brings new construction builders, remodelers and other industry professionals together onto a common ground where we can learn from each other, help each other, and collectively have a stronger voice than we would separately.

    Categories: Business Matters · Goverment Affairs